Other forum moderators are always there, ready to intercede at the smallest hint of discourse. Public forum moderators often have to enforce many rules of conduct and decorum. Despite the interchange of the words moderator and facilitator, the nuance between the two words may be more important than most think.
A lot of insight can be gained by closer scrutiny and considering the outcome one hopes to achieve. Michigan State University Extension offers leadership programs for both new and experienced youth and adult leaders who would like to develop or improve their leadership skills. For more information, see the article " What to Look for in a Group Facilitator.
This article was published by Michigan State University Extension. If you have not received the material from the presenters by Oct. Plan ahead. Prepare your introductions, expectations for the session, discussion questions, and materials you may need prior to the session so that all is ready when the session or recording starts.
Connect with the presenters in the session before the conference. You may want to discuss expectations for the session. Optional: Schedule a practice time with the full group before recording or presenting live.
This will help you practice and get comfortable with the technology. Know where to find support if any issues emerge during live sessions. There will be an NCFR representative in every session that can assist. Additional support channels will be available during the conference.
Be comfortable with Zoom. See the list of Zoom resources above. Recording Sessions Control your environment before recording. The environment should be free of noise and distractions. This includes anything that may interrupt your computer audio. We suggest closing out extra tabs, apps, and software programs not needed during the presentation as well as silencing notifications to avoid disruptions during your presentation.
Put participants on mute who may not have done so themselves to avoid extraneous noises during the recording. Press record. Welcome everyone to the session with the session title, date, and session number Introduce yourself and your role. Provide the ground rules of the session: Everyone should be on mute during the session, except the presenter during their presentation time.
This is still necessary as the recorded may be played with a live audience. Share how questions should be asked after the presentations, what to expect for the discussion, and how to communicate with one another. You are setting the standard for the session. Question and discussion functions depend on session type. Additional information is provided below under session types. Provide instructions if any interactive tools will be used during the session. When questions will be answered after each presentation, at the end of the session Notify the participants that any the session handouts are located on the session page in the conference platform.
Introduce the presenters. You may choose to provide more information about the presenter between presentations while screen sharing changes from one presenter to another.
Four skills are in my opinion essential for every facilitator:. I know that it is not easy as a facilitator if you do not have control over group dynamics and that a facilitator must learn this skill. Not everything the group brings up has to be a problem. I like that word, resolution, better than the word 'solution' because it is more natural and organic for the group process.
The facilitator ensures that all voices are heard, that the process is democratic and that everyone is given the opportunity to contribute something. With this blog I do not want to suggest that the role of a facilitator is better than other professional roles for the professional guidance of individual and team.
But if a role no longer contributes to personal growth, I am happy to become proficient in a new role. Looking back on my professional career I have had the roles of expert, HR advisor, process advisor, moderator, TMA assessor for individual and team, coach for individuals, behavioral trainer, team coach and in recent years increasingly as a facilitator.
In a talent management project I still enjoy taking the role of the expert or assessor. I also like to continue to guide individual clients and teams as a supervisor and coach. With being able to take on multiple roles, I sometimes call myself a " hybrid professional ".
It is an opportunity for me to practice skills in an international online setting that I will not be able to learn as quickly anywhere else. For many video conferences and events, a moderator may simply be the host. While moderators make a meeting more efficient, they may not make it more effective. A facilitator, on the other hand, does more than moderate. Facilitators keep conversations on topic. They also keep the participants connected and engaged while never losing sight of the purpose and goals of the event.
A facilitator must be well-balanced in their approach and the best facilitators should possess additional skills not required for moderators. As meetings continue to be virtual or a hybrid of virtual and in-person, using an experienced facilitator is more crucial in obtaining desired outcomes such as ensuring your message is clearly communicated — and received.
Engaging attendees and sparking meaningful conversations in virtual meetings can be difficult, especially if there is a large audience. An experienced facilitator engages all attendees, including introverts, and asks thought-provoking questions that lead to productive conversations and greater collaboration. Often the facilitator is a trusted guide who is the difference between a successful outcome or just another unproductive activity.
To get the best possible outcomes using a facilitator, look for these qualities:. This can result in less buy-in, less agreement, and a feeling that the meeting time was a waste of time.
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